Gorgias

Your Toolhouse AI Worker can connect to Gorgias using 32 specialized tools.

Auth Connection

This service requires an auth connection to use its tools. You can set this up in your Toolhouse dashboard under Auth Connections.

Tools (32)

Gorgias Add Ticket Tags

Integration name: GORGIAS_ADD_TICKET_TAGS

Adds tags to a ticket in Gorgias.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
tag_ids	array	✅	—	List of tag IDs to add to the ticket
ticket_id	integer	✅	—	The ID of the ticket

Gorgias Create Account Setting

Integration name: GORGIAS_CREATE_ACCOUNT_SETTING

Creates a new account setting in Gorgias.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
name	string	✅	—	The name of the setting
value	string	✅	—	The value of the setting
description	string		—	Description of the setting

Gorgias Create Customer

Integration name: GORGIAS_CREATE_CUSTOMER

Creates a new customer in Gorgias.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
data	object		—	Additional customer data
name	string	✅	—	The customer's full name
email	string		—	The customer's email address
address	object		—	The customer's address information
channels	array		—	The customer's communication channels
external_id	string		—	External identifier for the customer

Gorgias Create Team

Integration name: GORGIAS_CREATE_TEAM

Creates a new team in Gorgias.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
name	string	✅	—	Name of the team
members	array		—	The list of users within the team
decoration	object		—	Object describing how the team appears on the webpage
description	string		—	Longer description of the team

Gorgias Create Ticket

Integration name: GORGIAS_CREATE_TICKET

Creates a new ticket in Gorgias.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
via	string	✅	—	How the first message of the ticket has been received or sent from Gorgias
meta	object		—	Extra metadata about the ticket
tags	array		—	List of tag IDs to apply to the ticket
status	string		—	The status of the ticket
channel	string		—	The channel of the ticket (email, chat, etc.)
subject	string		—	The subject of the ticket
customer	object		—	Customer information (id, name, or email)
language	string		—	The language of the ticket
messages	array	✅	—	Messages of the ticket
priority	string		—	The priority of the ticket
external_id	string		—	External identifier for the ticket
assignee_team_id	integer		—	ID of the team to assign the ticket to
assignee_user_id	integer		—	ID of the user to assign the ticket to

Gorgias Delete Customer

Integration name: GORGIAS_DELETE_CUSTOMER

Deletes a specific customer from Gorgias.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
customer_id	integer	✅	—	The ID of the customer to delete

Gorgias Delete Customer Field Value

Integration name: GORGIAS_DELETE_CUSTOMER_FIELD_VALUE

Deletes a specific field value for a customer in Gorgias.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
field_id	integer	✅	—	The ID of the custom field
customer_id	integer	✅	—	The ID of the customer

Gorgias Delete Customers

Integration name: GORGIAS_DELETE_CUSTOMERS

Deletes multiple customers from Gorgias.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
customer_ids	array	✅	—	List of customer IDs to delete

Gorgias Delete Team

Integration name: GORGIAS_DELETE_TEAM

Deletes a specific team from Gorgias.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
team_id	integer	✅	—	The ID of the team to delete

Gorgias Delete Ticket

Integration name: GORGIAS_DELETE_TICKET

Deletes a specific ticket from Gorgias.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
ticket_id	integer	✅	—	The ID of the ticket to delete

Gorgias Delete Ticket Field Value

Integration name: GORGIAS_DELETE_TICKET_FIELD_VALUE

Deletes a specific field value for a ticket in Gorgias.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
field_id	integer	✅	—	The ID of the custom field
ticket_id	integer	✅	—	The ID of the ticket

Gorgias Get Account

Integration name: GORGIAS_GET_ACCOUNT

Retrieves your Gorgias account information.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

No parameters required.

Gorgias Get Customer

Integration name: GORGIAS_GET_CUSTOMER

Retrieves a specific customer from Gorgias.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
customer_id	integer	✅	—	The ID of the customer to retrieve

Gorgias Get Event

Integration name: GORGIAS_GET_EVENT

Retrieves a specific event from Gorgias.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
event_id	integer	✅	—	The ID of the event to retrieve

Gorgias Get Team

Integration name: GORGIAS_GET_TEAM

Retrieves a specific team from Gorgias.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
team_id	integer	✅	—	The ID of the team to retrieve

Gorgias Get Ticket

Integration name: GORGIAS_GET_TICKET

Retrieves a specific ticket from Gorgias.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
ticket_id	integer	✅	—	The ID of the ticket to retrieve

Gorgias List Account Settings

Integration name: GORGIAS_LIST_ACCOUNT_SETTINGS

Lists all account settings in Gorgias.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
limit	integer		—	Number of settings to return (default: 20, max: 100)
offset	integer		—	Offset for pagination

Gorgias List Customer Field Values

Integration name: GORGIAS_LIST_CUSTOMER_FIELD_VALUES

Lists all field values for a customer in Gorgias.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
customer_id	integer	✅	—	The ID of the customer

Gorgias List Customers

Integration name: GORGIAS_LIST_CUSTOMERS

Lists customers in Gorgias with various filtering options.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
name	string		—	Filter by customer name
email	string		—	Filter by customer email
limit	integer		—	Number of customers to return (default: 20, max: 100)
offset	integer		—	Offset for pagination
order_by	string		—	Field to order by (e.g., 'created_datetime')
order_dir	string		—	Order direction ('asc' or 'desc')
created_to	string		—	Filter by creation date (ISO format)
external_id	string		—	Filter by external ID
created_from	string		—	Filter by creation date (ISO format)

Gorgias List Events

Integration name: GORGIAS_LIST_EVENTS

Lists events in Gorgias with various filtering options.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
type	string		—	Filter by event type
limit	integer		—	Number of events to return ( max: 100)
offset	integer		—	Offset for pagination
context	string		—	Filter by context UUID
user_id	integer		—	Filter by user ID
object_id	integer		—	Filter by object ID
created_to	string		—	Filter by creation date (ISO format)
object_type	string		—	Filter by object type
created_from	string		—	Filter by creation date (ISO format)

Gorgias List Teams

Integration name: GORGIAS_LIST_TEAMS

Lists teams in Gorgias.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
limit	integer		—	Maximum number of teams to return per page (default: 20, max: 100).
cursor	string		—	Cursor for pagination. Use the value of 'meta.next_cursor' from a previous response to fetch the next page.

Gorgias List Ticket Field Values

Integration name: GORGIAS_LIST_TICKET_FIELD_VALUES

Lists all field values for a ticket in Gorgias.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
ticket_id	integer	✅	—	The ID of the ticket

Gorgias List Tickets

Integration name: GORGIAS_LIST_TICKETS

Lists tickets in Gorgias with various filtering options.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
limit	integer		—	Number of tickets to return (default: 20, max: 100)
offset	integer		—	Offset for pagination
status	string		—	Filter by ticket status
tag_id	integer		—	Filter by tag ID
channel	string		—	Filter by ticket channel
language	string		—	Filter by language
order_by	string		—	Field to order by (e.g., 'created_datetime')
priority	string		—	Filter by ticket priority
order_dir	string		—	Order direction ('asc' or 'desc')
created_to	string		—	Filter by creation date (ISO format)
updated_to	string		—	Filter by update date (ISO format)
customer_id	integer		—	Filter by customer ID
external_id	string		—	Filter by external ID
created_from	string		—	Filter by creation date (ISO format)
updated_from	string		—	Filter by update date (ISO format)
assignee_team_id	integer		—	Filter by assigned team ID
assignee_user_id	integer		—	Filter by assigned user ID

Gorgias List Ticket Tags

Integration name: GORGIAS_LIST_TICKET_TAGS

Lists all tags for a ticket in Gorgias.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
ticket_id	integer	✅	—	The ID of the ticket

Gorgias Merge Customers

Integration name: GORGIAS_MERGE_CUSTOMERS

Merges two customers in Gorgias, combining their data and history.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
source_customer_id	integer	✅	—	The ID of the source customer (will be merged into the target)
target_customer_id	integer	✅	—	The ID of the target customer (will remain after merge)

Gorgias Remove Ticket Tags

Integration name: GORGIAS_REMOVE_TICKET_TAGS

Removes tags from a ticket in Gorgias.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
tag_ids	array	✅	—	List of tag IDs to remove from the ticket
ticket_id	integer	✅	—	The ID of the ticket

Gorgias Set Customer Data

Integration name: GORGIAS_SET_CUSTOMER_DATA

Sets the complete data object for a customer in Gorgias.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
data	object	✅	—	The complete data object to set for the customer
customer_id	integer	✅	—	The ID of the customer

Gorgias Set Ticket Tags

Integration name: GORGIAS_SET_TICKET_TAGS

Sets the complete list of tags for a ticket in Gorgias.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
tag_ids	array	✅	—	List of tag IDs to set for the ticket
ticket_id	integer	✅	—	The ID of the ticket

Gorgias Update Account Setting

Integration name: GORGIAS_UPDATE_ACCOUNT_SETTING

Updates an existing account setting in Gorgias.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
value	string	✅	—	The new value of the setting
setting_id	integer	✅	—	The ID of the setting to update
description	string		—	Updated description of the setting

Gorgias Update Customer

Integration name: GORGIAS_UPDATE_CUSTOMER

Updates an existing customer in Gorgias.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
data	object		—	Additional customer data
name	string		—	The customer's full name
email	string		—	The customer's email address
address	object		—	The customer's address information
channels	array		—	The customer's communication channels
customer_id	integer	✅	—	The ID of the customer to update
external_id	string		—	External identifier for the customer

Gorgias Update Team

Integration name: GORGIAS_UPDATE_TEAM

Updates an existing team in Gorgias.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
name	string		—	Name of the team
members	array		—	The list of users within the team
team_id	integer	✅	—	The ID of the team to update
decoration	object		—	Object describing how the team appears on the webpage
description	string		—	Longer description of the team

Gorgias Update Ticket

Integration name: GORGIAS_UPDATE_TICKET

Updates an existing ticket in Gorgias.

Parameters

Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.

Parameter	Type	Required	Example	Description
meta	object		—	Extra metadata about the ticket
status	string		—	The status of the ticket
subject	string		—	The subject of the ticket
language	string		—	The language of the ticket
priority	string		—	The priority of the ticket
ticket_id	integer	✅	—	The ID of the ticket to update
customer_id	integer		—	The ID of the customer for this ticket
external_id	string		—	External identifier for the ticket
assignee_team_id	integer		—	ID of the team to assign the ticket to
assignee_user_id	integer		—	ID of the user to assign the ticket to