Gorgias
Your Toolhouse AI Worker can connect to Gorgias using 32 specialized tools.
Auth Connection
This service requires an auth connection to use its tools. You can set this up in your Toolhouse dashboard under Auth Connections.
Tools (32)
Gorgias Add Ticket Tags
Integration name: GORGIAS_ADD_TICKET_TAGS
Adds tags to a ticket in Gorgias.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
tag_ids
array
✅
—
List of tag IDs to add to the ticket
ticket_id
integer
✅
—
The ID of the ticket
Gorgias Create Account Setting
Integration name: GORGIAS_CREATE_ACCOUNT_SETTING
Creates a new account setting in Gorgias.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
name
string
✅
—
The name of the setting
value
string
✅
—
The value of the setting
description
string
—
Description of the setting
Gorgias Create Customer
Integration name: GORGIAS_CREATE_CUSTOMER
Creates a new customer in Gorgias.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
data
object
—
Additional customer data
name
string
✅
—
The customer's full name
email
string
—
The customer's email address
address
object
—
The customer's address information
channels
array
—
The customer's communication channels
external_id
string
—
External identifier for the customer
Gorgias Create Team
Integration name: GORGIAS_CREATE_TEAM
Creates a new team in Gorgias.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
name
string
✅
—
Name of the team
members
array
—
The list of users within the team
decoration
object
—
Object describing how the team appears on the webpage
description
string
—
Longer description of the team
Gorgias Create Ticket
Integration name: GORGIAS_CREATE_TICKET
Creates a new ticket in Gorgias.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
via
string
✅
—
How the first message of the ticket has been received or sent from Gorgias
meta
object
—
Extra metadata about the ticket
tags
array
—
List of tag IDs to apply to the ticket
status
string
—
The status of the ticket
channel
string
—
The channel of the ticket (email, chat, etc.)
subject
string
—
The subject of the ticket
customer
object
—
Customer information (id, name, or email)
language
string
—
The language of the ticket
messages
array
✅
—
Messages of the ticket
priority
string
—
The priority of the ticket
external_id
string
—
External identifier for the ticket
assignee_team_id
integer
—
ID of the team to assign the ticket to
assignee_user_id
integer
—
ID of the user to assign the ticket to
Gorgias Delete Customer
Integration name: GORGIAS_DELETE_CUSTOMER
Deletes a specific customer from Gorgias.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
customer_id
integer
✅
—
The ID of the customer to delete
Gorgias Delete Customer Field Value
Integration name: GORGIAS_DELETE_CUSTOMER_FIELD_VALUE
Deletes a specific field value for a customer in Gorgias.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
field_id
integer
✅
—
The ID of the custom field
customer_id
integer
✅
—
The ID of the customer
Gorgias Delete Customers
Integration name: GORGIAS_DELETE_CUSTOMERS
Deletes multiple customers from Gorgias.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
customer_ids
array
✅
—
List of customer IDs to delete
Gorgias Delete Team
Integration name: GORGIAS_DELETE_TEAM
Deletes a specific team from Gorgias.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
team_id
integer
✅
—
The ID of the team to delete
Gorgias Delete Ticket
Integration name: GORGIAS_DELETE_TICKET
Deletes a specific ticket from Gorgias.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
ticket_id
integer
✅
—
The ID of the ticket to delete
Gorgias Delete Ticket Field Value
Integration name: GORGIAS_DELETE_TICKET_FIELD_VALUE
Deletes a specific field value for a ticket in Gorgias.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
field_id
integer
✅
—
The ID of the custom field
ticket_id
integer
✅
—
The ID of the ticket
Gorgias Get Account
Integration name: GORGIAS_GET_ACCOUNT
Retrieves your Gorgias account information.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
No parameters required.
Gorgias Get Customer
Integration name: GORGIAS_GET_CUSTOMER
Retrieves a specific customer from Gorgias.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
customer_id
integer
✅
—
The ID of the customer to retrieve
Gorgias Get Event
Integration name: GORGIAS_GET_EVENT
Retrieves a specific event from Gorgias.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
event_id
integer
✅
—
The ID of the event to retrieve
Gorgias Get Team
Integration name: GORGIAS_GET_TEAM
Retrieves a specific team from Gorgias.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
team_id
integer
✅
—
The ID of the team to retrieve
Gorgias Get Ticket
Integration name: GORGIAS_GET_TICKET
Retrieves a specific ticket from Gorgias.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
ticket_id
integer
✅
—
The ID of the ticket to retrieve
Gorgias List Account Settings
Integration name: GORGIAS_LIST_ACCOUNT_SETTINGS
Lists all account settings in Gorgias.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
limit
integer
—
Number of settings to return (default: 20, max: 100)
offset
integer
—
Offset for pagination
Gorgias List Customer Field Values
Integration name: GORGIAS_LIST_CUSTOMER_FIELD_VALUES
Lists all field values for a customer in Gorgias.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
customer_id
integer
✅
—
The ID of the customer
Gorgias List Customers
Integration name: GORGIAS_LIST_CUSTOMERS
Lists customers in Gorgias with various filtering options.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
name
string
—
Filter by customer name
email
string
—
Filter by customer email
limit
integer
—
Number of customers to return (default: 20, max: 100)
offset
integer
—
Offset for pagination
order_by
string
—
Field to order by (e.g., 'created_datetime')
order_dir
string
—
Order direction ('asc' or 'desc')
created_to
string
—
Filter by creation date (ISO format)
external_id
string
—
Filter by external ID
created_from
string
—
Filter by creation date (ISO format)
Gorgias List Events
Integration name: GORGIAS_LIST_EVENTS
Lists events in Gorgias with various filtering options.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
type
string
—
Filter by event type
limit
integer
—
Number of events to return ( max: 100)
offset
integer
—
Offset for pagination
context
string
—
Filter by context UUID
user_id
integer
—
Filter by user ID
object_id
integer
—
Filter by object ID
created_to
string
—
Filter by creation date (ISO format)
object_type
string
—
Filter by object type
created_from
string
—
Filter by creation date (ISO format)
Gorgias List Teams
Integration name: GORGIAS_LIST_TEAMS
Lists teams in Gorgias.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
limit
integer
—
Maximum number of teams to return per page (default: 20, max: 100).
cursor
string
—
Cursor for pagination. Use the value of 'meta.next_cursor' from a previous response to fetch the next page.
Gorgias List Ticket Field Values
Integration name: GORGIAS_LIST_TICKET_FIELD_VALUES
Lists all field values for a ticket in Gorgias.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
ticket_id
integer
✅
—
The ID of the ticket
Gorgias List Tickets
Integration name: GORGIAS_LIST_TICKETS
Lists tickets in Gorgias with various filtering options.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
limit
integer
—
Number of tickets to return (default: 20, max: 100)
offset
integer
—
Offset for pagination
status
string
—
Filter by ticket status
tag_id
integer
—
Filter by tag ID
channel
string
—
Filter by ticket channel
language
string
—
Filter by language
order_by
string
—
Field to order by (e.g., 'created_datetime')
priority
string
—
Filter by ticket priority
order_dir
string
—
Order direction ('asc' or 'desc')
created_to
string
—
Filter by creation date (ISO format)
updated_to
string
—
Filter by update date (ISO format)
customer_id
integer
—
Filter by customer ID
external_id
string
—
Filter by external ID
created_from
string
—
Filter by creation date (ISO format)
updated_from
string
—
Filter by update date (ISO format)
assignee_team_id
integer
—
Filter by assigned team ID
assignee_user_id
integer
—
Filter by assigned user ID
Gorgias List Ticket Tags
Integration name: GORGIAS_LIST_TICKET_TAGS
Lists all tags for a ticket in Gorgias.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
ticket_id
integer
✅
—
The ID of the ticket
Gorgias Merge Customers
Integration name: GORGIAS_MERGE_CUSTOMERS
Merges two customers in Gorgias, combining their data and history.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
source_customer_id
integer
✅
—
The ID of the source customer (will be merged into the target)
target_customer_id
integer
✅
—
The ID of the target customer (will remain after merge)
Gorgias Remove Ticket Tags
Integration name: GORGIAS_REMOVE_TICKET_TAGS
Removes tags from a ticket in Gorgias.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
tag_ids
array
✅
—
List of tag IDs to remove from the ticket
ticket_id
integer
✅
—
The ID of the ticket
Gorgias Set Customer Data
Integration name: GORGIAS_SET_CUSTOMER_DATA
Sets the complete data object for a customer in Gorgias.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
data
object
✅
—
The complete data object to set for the customer
customer_id
integer
✅
—
The ID of the customer
Gorgias Set Ticket Tags
Integration name: GORGIAS_SET_TICKET_TAGS
Sets the complete list of tags for a ticket in Gorgias.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
tag_ids
array
✅
—
List of tag IDs to set for the ticket
ticket_id
integer
✅
—
The ID of the ticket
Gorgias Update Account Setting
Integration name: GORGIAS_UPDATE_ACCOUNT_SETTING
Updates an existing account setting in Gorgias.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
value
string
✅
—
The new value of the setting
setting_id
integer
✅
—
The ID of the setting to update
description
string
—
Updated description of the setting
Gorgias Update Customer
Integration name: GORGIAS_UPDATE_CUSTOMER
Updates an existing customer in Gorgias.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
data
object
—
Additional customer data
name
string
—
The customer's full name
email
string
—
The customer's email address
address
object
—
The customer's address information
channels
array
—
The customer's communication channels
customer_id
integer
✅
—
The ID of the customer to update
external_id
string
—
External identifier for the customer
Gorgias Update Team
Integration name: GORGIAS_UPDATE_TEAM
Updates an existing team in Gorgias.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
name
string
—
Name of the team
members
array
—
The list of users within the team
team_id
integer
✅
—
The ID of the team to update
decoration
object
—
Object describing how the team appears on the webpage
description
string
—
Longer description of the team
Gorgias Update Ticket
Integration name: GORGIAS_UPDATE_TICKET
Updates an existing ticket in Gorgias.
Parameters
Your Toolhouse AI worker will automatically pass these parameters as input when the tool is called.
meta
object
—
Extra metadata about the ticket
status
string
—
The status of the ticket
subject
string
—
The subject of the ticket
language
string
—
The language of the ticket
priority
string
—
The priority of the ticket
ticket_id
integer
✅
—
The ID of the ticket to update
customer_id
integer
—
The ID of the customer for this ticket
external_id
string
—
External identifier for the ticket
assignee_team_id
integer
—
ID of the team to assign the ticket to
assignee_user_id
integer
—
ID of the user to assign the ticket to